How much does field service software cost per technician?

The major platforms do not publish list pricing. Third-party analyses put the category between $250 and $500 per technician per month, with first-year implementation commonly reported in the tens of thousands for shops doing $2-6 million in revenue. Because none of this is vendor-published, the only reliable number is the one on your own invoice — which is what this calculator is built to use.

What should I check in my field service software contract?

The term length, the auto-renewal clause, and what leaving early costs you. Contracts in this category commonly run 12 to 36 months and renew automatically. Also check whether the per-seat price rises as you add technicians, and how long onboarding is expected to take, since you typically pay subscription fees from signature rather than from go-live.

Is custom software cheaper than field service software subscriptions?

It depends on crew size and how long you keep it. Subscriptions are priced per technician per month forever, so cost grows as you hire and never stops. A custom build is paid once and owned outright, with no per-seat fee and no exit penalty. For shops that plan to keep growing, the crossover usually arrives within a few years.

What does a custom field service app include?

Typically dispatch and scheduling, a mobile app technicians use in the field, customer history, quoting and invoicing, photo capture, and reporting. The difference from off-the-shelf platforms is that it includes only the parts your shop actually uses, and it belongs to you.

What is your field service software actually costing you?

Your shop

Nothing is sent anywhere. This runs in your browser.

Technicians 10

Count everyone who needs a seat — techs, dispatchers, office staff.

Cost per seat, per month $375

Third-party analyses put the major platforms between $250 and $500 per tech per month. If you know your actual number, use it — that's the one that counts.

Years you'll keep it 5

Include first-year implementation ($35k–$65k is the published range for $2–6M shops; this uses $45,000)

Total over 5 years

$270,000

That's about $148 every single day.

Per month $3,750
Per year $45,000
Implementation (one time) $45,000
Total paid, nothing owned $270,000

What that same money builds

A custom build is paid once and belongs to you. No per-seat fee, so hiring your eleventh tech costs nothing. No exit fee, because there's nothing to exit. For $270,000 a shop your size could own:

Dispatch and scheduling built around how you actually route
A tech mobile app that works with no signal
Quoting, invoicing, and payment collection
Customer history, photos, and equipment records
The reports you actually look at, not 200 you don't

Get a fixed-price quote

Where these numbers come from

Major field service platforms don't publish their pricing, so the defaults below come from third-party analyses rather than from the vendors. Treat them as a starting point and replace them with your own invoice — that's what the calculator is for.

$250–$500

Per technician, per month. Third-party analyses report this range; the vendor publishes no list price.

Projul, ServiceTitan Pricing 2026

$35k–$65k

First-year implementation reported for shops doing $2–6M in revenue.

Projul, ServiceTitan Pricing 2026

Multi-year

Contracts in this category commonly run 12–36 months with auto-renewal. Read your own termination clause before you assume you can leave.

Check your contract

Months, not weeks

Onboarding is routinely longer than quoted. Budget for paying subscription fees before anyone is actually using it.

Contractor accounts, various

These are third-party estimates, not vendor-published figures, and MadXR is not affiliated with any platform named here. Your own contract is the only number that matters — use it.

Questions contractors actually ask

Is off-the-shelf always the wrong choice?

No. If you run three trucks and need scheduling and invoicing, a $100-a-month platform is the right answer and we'll tell you so. Custom starts making sense when you're paying five figures a year, using a fraction of the features, and working around the software instead of with it.

What happens if I need changes later?

You own the code, so you can hire anyone to change it — including us, including someone cheaper. That's the actual difference between owning and renting. With a subscription, a feature you need is a feature you wait for.

How long does a custom build take?

Weeks, not the year some platform rollouts take. We build with AI, which is why this is affordable now when it wasn't five years ago. Engineers still review and ship everything, because software that dispatches your crew has to be correct.

Who is MadXR?

A software studio near Seattle. Miranda spent ten years at Chevron before starting it, which is where the interest in field operations software comes from — procedures in binders, three spreadsheets doing one job, crews working around tools instead of with them.